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Is your HP DeskJet 3830 series scanner not working? Here is the solution Click here to view the instructions!
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
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HP Envy 5544
Microsoft Windows 10 (64-bit)

I can still print documents theough a wireless connection to my laptop (Lenovo), but when I try to scan a document my printer tells me there is no computer connected... Scanning still worked the other day - how come it's been disabled, and how do I fix this? Thank you!

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