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Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.

‎01-14-2022 06:59 AM - edited ‎01-14-2022 07:02 AM

HP Recommended
Product: HP Envy 5540

For years I have been scanning photos of all sizes from photo albums. I scan multiples 2 to 6 at a time. I was able to set scanner to identify individual photos. After scanning it would pop up with each photo beautifully captured, separately. I have been away from this for at least 6 months. Now the screen looks different. The scan setting choices are more limited. I have to choose a specific size to scan or scan the entire screen which attaches all the photos together. How to I get back to the old scanner settings? As is, this method is useless to me. I use my PC and Windows 10 if that helps.

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