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‎01-16-2022 12:05 AM

HP Recommended
Product: HP Officejet 4620 e-All-in-One Printer
Operating System: Microsoft Windows 10 (64-bit)

I'm trying to set up an Officejet 4620 that I found in my deceased father's things. It was never used (still in plastic wrap), but the box had been opened and no setup cartridge was to be found. I didn't know what a setup cartridge was until I spent $70 buying and installing the ink cartridges only for it to read "install setup cartridge." I found out it was bought in 2012 when I looked up the serial number trying to solve this problem.  Internet searches say the device can't be used without this setup cartridge and this special cartridge isn't sold separately. I can't return the ink I just opened, and it would be a shame to discard a new printer solely because I can't locate a setup cartridge (nothing on Amazon or eBay). So, what now? 

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