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Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.

‎01-19-2022 07:18 PM

HP Recommended
Product: HP Officejet Pro 8610 e-All-in-One Printer
Operating System: Microsoft Windows 11

Is it correct that the 8610 cannot scan to computer (PDF) to a Windows 11 computer? I've got two laptops: an old Win10, and a new (HP) Win11. The 8610 shows Scan to PDF to the Win10 machine, but not on the WIn11. Win11 cannot scan to PDF. Why did HP break this?

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