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‎01-22-2022 05:00 PM

HP Recommended
Product: HP OfficeJet Pro 6978 All-in-One Printer
Operating System: macOS 10.13 High Sierra

My HP Officejet Pro 6978 will not scan the page it prints out during alignment, so the process is never completed. Prob. 2- I go through three stages of cleaning the printer heads, but the colors still do not print fully. Hence, my documents are off-colored and I cannot print photos because of this. Has anyone else had these problems and were they ever resolved? Thanks.

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