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‎01-23-2022 10:21 PM

HP Recommended
Product: HP ENVY 5055 All-in-One Printer
Operating System: Microsoft Windows 10 (64-bit)

Driver is unavailable / Driver Check issue not fixed

I have followed the following instructions in detail (three times uninstall/reinstall software and drivers and firmware - even tried the Windows Built-in Print Driver) and getting the same error:  https://h30434.www3.hp.com/t5/Printer-Setup-Software-Drivers/Driver-is-unavailable-Driver-Check-issu...

The HP Print and Scan doctor states that Driver Check issue not fixed and tells me to submit to this forum.

My wife's Windows 10 Laptop (with same Windows 10 updates) on same network works fine for the same printer. 

Can anyone help?  

 

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