-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center.
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center.
- HP Community
- Printers
- Printer Wireless, Networking & Internet
- Who Me Too'd this topic

Create an account on the HP Community to personalize your profile and ask a question
Your account also allows you to connect with HP support faster, access a personal dashboard to manage all of your devices in one place, view warranty information, case status and more.
Common problems for Connectivity Issues
We would like to share some of the most frequently asked questions about Printer Wi-Fi, Connectivity Issues and Offline Status. Check out this link: HP printer is offline or unavailable.
02-04-2022 02:23 PM
Product: HP LaserJet Pro MFP M148dw
Operating System: macOS 10.13 High Sierra
I have tried the following with no success:
Setting "Wireless" to "On" and pressing the WPS button for over a minute on the new modem/router. The blinking internet light will not turn to a solid light.
Running the "Wireless Network Test Report" that results only in telling me the wireless is not "On" (which I already know).
Running HP Utility with no results.
Trying to connect to the new modem/router using System Preferences/Printers & Scanners with no results.
Thanks for anyone's help in solving this connection problem!!
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.