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‎02-13-2022 03:40 AM

HP Recommended

Hello,

I want to unlock a greyed out "Restore Network Settings" option on an HP OfficeJet Pro 8715 printer.   In addition, the following message also appears:  "This feature has been locked by the person who set up the printer".  I have no recollection of having ever locked the feature nor can I imagine why I would have done so.

 

How do I get around this?

 

Thank you for your assistance.

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