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Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
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macOS 12.0 Monterey

when trying to scan multiple pages using the document feeder on my HP office pro jet 7740, i keep getting an error message. only started doing this the last week or so. i can scan and send single pages no problem but not multiple pages.  also i can send multiple pages to scan and email using my mobile app but just not through my imac which ois on the monteray operating system. any suggestions how to fix?

 

i have tried uninstalling and the re-installing the HP smart app, done update on the imac, switched both on and off etc but nothing is working.

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