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Microsoft Windows 10 (32-bit)

I  have received a bunch of windows.  This is just some: "Photo tray not properly installed/retracted" ? (I have not used the photo tray.)  "Scan to computer is currently unavailable". and the latest......"Scanner Feeder Mispick Detected, clean the document feeder rollers." This printer is only 3 weeks old!  It is an HP ENVY Inspire 7900e series.   I have cleaned the document feeder rollers and noticed that there is  a fine mist of ink all over the inside of the printer.  Do I have a lemon???  When I went to my print icon, nothing happens. I used  Ctrl + P  and a very tiny window shows what I want to print but when I push print,  it prints  it on the top half of the page in Portrait. It was set for Landscape.  

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