-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Printers
- Printer Paper Jams & Feed Issues
- A window told me to clean my document feeder rollers. How do...

Create an account on the HP Community to personalize your profile and ask a question
02-14-2022 12:45 PM
I have received a bunch of windows. This is just some: "Photo tray not properly installed/retracted" ? (I have not used the photo tray.) "Scan to computer is currently unavailable". and the latest......"Scanner Feeder Mispick Detected, clean the document feeder rollers." This printer is only 3 weeks old! It is an HP ENVY Inspire 7900e series. I have cleaned the document feeder rollers and noticed that there is a fine mist of ink all over the inside of the printer. Do I have a lemon??? When I went to my print icon, nothing happens. I used Ctrl + P and a very tiny window shows what I want to print but when I push print, it prints it on the top half of the page in Portrait. It was set for Landscape.