-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center.
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center.
- HP Community
- Printers
- Printer Ink Cartridges & Print Quality
- Who Me Too'd this topic

Create an account on the HP Community to personalize your profile and ask a question
02-19-2022 11:53 AM - edited 02-19-2022 11:54 AM
Just been sent a 304 black cartridge instead of the usual 302, clicks in place fine but things aren't printing well - it's knocked the magenta off the colour print out and is really bad quality when it does print black from this new cartridge. Now I cannot print properly. Surely this is the wrong cartridge for an HP Envy 4520 All In One printer? Googled it and found it says it IS the wrong type? ...Tried the whatsapp contact number and it's taken 5 hours fro a response from a live tech, by which time I didn't pick up the message and the call was then closed. Starting to get fed up now!