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Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
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HP OfficeJet Pro 9015 All-in-One Printer
macOS 12.0 Monterey

Had the HP Smart App on my iMac and worked fine.  The App itself had an update to fix bugs a couple weeks ago.  Since then when I try to scan from my iMac with Monterey 12.2 version it shows scanning but then the App shuts down and I have to send a report to Apple.  I uninstalled and reinstalled App.  I can get scan to work off my iPhone but does not help with iMac scan.  Suggestions?  I have restarted printer and scanner, uninstall and reinstall app.  Something happened after the last update of HP Smart is all I can figure.  

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