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HP Recommended
HP Notebook - 15-af148ca (Touch) (ENERGY STAR)
Microsoft Windows 10 (64-bit)

My notebook screen freezes ( the overall display including the mouse) for 2 seconds every after 5 seconds interval but I noticed that its only the display that freezes not the the whole system after I play videos and the audio just continues playing in the background without any issue. I am experiencing this issue for a couple of months already and I still got no solution. I just reformatted my notebook multiple times after I though that the issue is in the OS. But after I reformat my notebook for the last time, after the system updates the driver, it gets back to the same issue with the display freezing constantly. I got a solution from the HP forum suggesting to roll back the display driver and it works but it just temporarily solves the issue.  The driver roll back just gets me back to having the Microsoft Basic Display Adaptor which gives me a lot of limitations and slow graphic performance. I badly want to update my display driver for me to be able to get back to my editing work and be able to extend my screen ( which the basic adaptor prevents me from doing). But if I update my driver automatically and it changes to ( AMD Radeon(TM) R5 Graphics ), it returns to the same freezing issue. I can't update my display driver because keeps having the issue. I hope this issue could be solve. Thanks in advance!

 

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