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HP LaserJet Pro MFP M29w Printer
Microsoft Windows 10 (64-bit)

Wireless printing from phone problem - Printer shows up on android phone. Document selected to print.  Unable to print-this message occurs: Authentication Required Enter credentials to access HP Laser Jet Pro MFP M29w (E61E2E) Username: ? Password: ?  

PS: On android phone -HP Smart is asking for a "claim code" ? 

I am unable to locate: Username, Password, Claim code - unable to configure

Thanking you in advance-

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