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‎02-26-2022 11:25 AM

HP Recommended
Product: HP Smart Tank Plus 651 Wireless All-in-One
Operating System: macOS 12.0 Monterey

I have a HP Smart Tank Plus 651. It has full ink in each tank. All colors print fine except for black. Anything with black will not print. I've tried to run the clean printhead function multiple times; however, it still won't print black. I assume that ink has dried or that there is something blocking the printhead. The printhead is not showing any errors. 

 

How do I replace or how do I get it to move to the center so that I can manually clean it?

 

Thank you! 

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