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HP DeskJet 3755 All-in-One Printer
Microsoft Windows 10 (32-bit)

I have purchased a used HP DeskJet 3755 and I'm trying to connect my printer to my laptop and/or the network but can't get past the setup as it constantly asks for a custom password, which I don't have and can't get a hold of the seller anymore. Please assist as this is incredibly frustrating and I've never had these issues setting up a printer before. I've tried everything, including entering 12345678 as I saw that was often the default password. I need to print for a small business I'm trying to start and just purchased the ink and everything is set up but can't get past this one part.


PLEASE HELP.

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