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macOS 12.0 Monterey

I'm using the HP Smart app and would like to scan a document.  When I open the app and hit the "SCAN" button I'm directed to a prompt which says:

 

"Find the open browser window, then sign in to you HP account.

Note: The window might be behind another open browser or minimized."

 

Before opening the HP Smart app I've opened both Firefox and Chrome and have logged into both browsers.  

 

All I get it the spinning wheel of death... Nothing.   

 

I'm using the most recent version of the HP Smart App 13.4.2 and Monterey 12.0.1

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