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HP OfficeJet Pro 8710 All-in-One Printer
Microsoft Windows 11

Purchase new HP computer with Windows 11, 03/2022. transferred everything and software from Window 10 old HP computer to new computer; all works fine except original Easy Start 8710 pro printer software. Cannot use anything and the fax no longer works. The new HP Smart printer software works but no fax capabilities. Tried reinstalling but will not connect (set up) to printer. Keeps directing me to HP get software, HP Smart. HP Smart is installed but cannot send a fax from this application as I did in the  original EASY START app from the desk top. Any suggestions would be appreciated. Thank you!   

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