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‎03-14-2022 08:27 PM - edited ‎03-15-2022 03:02 AM

HP Recommended
Operating System: Microsoft Windows 10 (64-bit)

I have an HP officeJet Pro 9010, which gave the error message`The indicated cartridges have been blocked by the printer firmware because they contain a non-HP chip'.  I reset the printer to factory settings and ensure no firmware updates would happen without approval.  Put the replacement cartridge back in and got the same error message, so assume the factory set firmware is blocking the printer function.  How do I delete the offending firmware driver, and replace it with one that still allows all the printer functionality?  

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