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Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
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03-16-2022
07:01 AM
- last edited on
03-18-2022
09:27 AM
by
Ric_ob
Product: HP ENVY Photo 6220 All-in-One Printer
Operating System: Microsoft Windows 11
Hi All
Have Win 11 installed, but note the above printer is not supported.
It will not scan, getting a variety of messages saying no record on system/not supported/ needs new driver and updates. have done all things asked.
Was wondering if I uninstalled printers, when plugging in again, would it simply find and install this.
I also have installed a new HP wireless Desk Jet that prints only, no scan and no show on the system.
Any support welcome. Thanks
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