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HP Recommended
HP ENVY 4520 All-in-One Printer
Microsoft Windows 10 (64-bit)

I have had issues with this printer for the better part of a year now. 

I have started printing via e print and my phone.

Well today, I receive a printed message about the Mimecast personal Portal and my message is on hold. And they believe it to be spam. Even though I AM trying to print from my OWN email address. The words Release Block Permit are underlined and in blue. But I can't click the link. No way for me to find out the link either. 

I am really ready to scrap this printer for another brand. Too many headaches. 

 

Anyone know how I can unblock my email address to e print?

 

Thank you. 

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