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Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
03-24-2022 02:44 PM
Product: HP OfficeJet 4655 All-in-One Printer
Operating System: Microsoft Windows 10 (64-bit)
All of a sudden my HP Officejet is "Offline" according to the HP Smart App. I scan documents all of the time and suddenly I cannot. I have run the HP Print and Scan Doctor and there are no issues.
I don't know what to do.
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