• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
Guidelines
We have new content about printers, Click here to check it out!
Common problems for Connectivity Issues
We would like to share some of the most frequently asked questions about Printer Wi-Fi, Connectivity Issues and Offline Status. Check out this link: HP printer is offline or unavailable.

‎03-25-2022 04:21 AM

HP Recommended
Product: HP Smart Tank Plus 559 Wireless All-in-One
Operating System: macOS 10.15 Catalina

The HP Smart app on my Macbook Air with Catalina OS won't open.

 

When I click on the Smart app icon, it starts to open and then disappears.

 

I have deleted the app, it won't let me uninstall it, emptied the Trash and restarted the computer, but the problem persists.

 

I tried deleting the printer(s) in Preferences and adding it again following the instructions from another post solution, but that didn't work either.

 

Thank you!

Labels:
Who Me Too'd this topic
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.