-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center.
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center.
- HP Community
- Printers
- Printer Setup, Software & Drivers
- Who Me Too'd this topic

Create an account on the HP Community to personalize your profile and ask a question
Your account also allows you to connect with HP support faster, access a personal dashboard to manage all of your devices in one place, view warranty information, case status and more.
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs AND MORE.
03-28-2022 09:17 AM
Operating System: Microsoft Windows 10 (64-bit)
I have an HP Photosmart All-in-One Printer - B010a, with warrantly expired.
My hp printer can print but can't scan with any software.
I downloaded Hp Scan Doctor and in fact he say that i missing the scan driver for my printer, but when i push the botton to download it he send me to the website, in the exaclty page where there aren't drivers and where i downloaded Scan Doctor.
I try also cd rom but it don't contain the driver I need. So I hop that HP solve this, because is not more in warrantly but law say that i must have possibility to download driver of the product i bought.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.