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‎04-02-2022 07:48 AM

HP Recommended
Product: HP Color LaserJet Pro MFP M283fdw
Operating System: Microsoft Windows 11

Dear HP Support.

 

I have been using the HP Color LaserJet Pro MFP M283fdw for quite a while, been no issues until recently I noticed that the "Apps" icon doesn't work. Keeps saying "Access Denied", and to check the firmware.  It's running the most recent firmware so looking for some help / guidance. When I go into settings to check WebServices, again it says there's an issue connecting. (Connected to wifi, so I know its connected ok). 

 

Please help

 

Regards

Mark

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