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04-05-2022 11:26 AM
Product: HP 255 G8 Notebook PC (347S3AV)
Operating System: Microsoft Windows 11
Hey at all!
I've an HP 255 G8 which irregularly restarts or hangs up.
This might happens when I'm writing in Word or Excel, meets up in Teams or browsing the web.
It's irregular so I can't say "I do this when it happens.". 😞
I used the system diagnostic without any cognition, update BIOS and drivers and reinstall Windows 11.
But nothing helps.
So I try to open a case to use warranty but I can't.
I'm here: HP Drucker- und Notebook-Reparatur | HP® Support and if I click on "Contact" I get the
dashboard with my registered product but if I choose this I get the "search in support" box.
I can't contact HP?
I only want to speak write with an HP technican. 😞
ToWa
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