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‎04-06-2022 12:06 PM

HP Recommended
Product: HP ENVY Inspire 7955e All-in-One Printer
Operating System: Microsoft Windows 11

Please help - I have tried every "fix" related to powering on/off the printer - I have installed GENUINE HP cartridges and still get the incompatible message on the screen - this is beyond frustrating - I use the exact cartridge this model calls for and in the middle of printing, get the incompatible error message - 

 

Ready to return this printer for good - it has had multiple issues since purchase - now on my second one - first one never worked.   

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