• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
Guidelines
We have new content about printers, Click here to check it out!
Common problems for Connectivity Issues
We would like to share some of the most frequently asked questions about Printer Wi-Fi, Connectivity Issues and Offline Status. Check out this link: HP printer is offline or unavailable.

‎04-08-2022 10:05 PM - last edited on ‎04-09-2022 07:37 AM by Retired

HP Recommended
Product: HP OfficeJet Pro 7740 Wide Format All-in-One Printer
Operating System: macOS 10.14 Mojave

Why am I unable to LOGIN to my settings on my computer after "enabling" all WIFI settings (as this seemed to be the only way to get my WIFI to work). I had the password when I changed the settings, but now that WIFI is working I can no longer change the settings. There is no window in HP Utility that allows me to Log back in. Logging onto the Printer itself did not work as the Printer thinks I do not have the correct password...And I just used that same password to setup my WIFI.  I don't know how you all at HP could think this is beneficial to the user. This is a major problem to have to login to the printer every time I want to change printer trays.

Who Me Too'd this topic
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.