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Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
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‎05-05-2022 10:09 AM - last edited on ‎05-05-2022 10:35 AM by Retired

HP Recommended
Product: HP Color LaserJet Pro MFP M283cdw
Operating System: macOS 12.0 Monterey

When trying to setup my "Scan to Network File" I was previously getting this error message: "Cannot find the remote server. Check server name or use IP Address to connect. Check that the remote computer is turned on."

 

Then, I changed the Network Path to include the iMac's IP address (also tried the device name) and now I'm getting this error message: "The test was unsuccessful. Try again."  I have tried multiple different "pathways" to my shared file, including "copy pathway" in "get info" and I keep getting the same error.

 

Where in lies the problem?  I have no clue since the error message provides no guidance.

 

I am using this device as a personal home printer/scanner so I don't need any fancy networking options - I just want to be able to scan mail and receipts onto my iMac.  All other wireless features are working, including Air Print and Scan to Email.

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