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HP ENVY 4502 e-All-in-One Printer
Microsoft Windows 10 (64-bit)

HP ENVY 4502 e-All-in-One Printer starts and powers off immediately after update.  Was working fine all day until the update popped up and was applied.  Now after powering on the boot process starts then the scanner slams/moves hard and it powers off immediately.  To start it again you have to unplug it from the wall and wait a few seconds but this just does the same thing.  Please help!

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