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Common problems for Connectivity Issues
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‎05-06-2022 11:29 AM

HP Recommended
Product: HP Officejet Pro 8600 e-All-in-One Printer - N911a
Operating System: Microsoft Windows Vista

Hello!  My HP OfficeJet Pro 8600 suddenly Stopped working w wifi and won't recognize Wifi network name etc. when I try to set it up again.

 

It was working fine for a while since we switched to Verizon wifi / tv / Internet / cell phone service.  Then yesterday it suddenly stopped working.  Printer offline. 

 

I tried putting in "proxy server" info, resetting the wifi, adding the Fios network name (the printer would not discover it on its own this time), and password, and the printer just gave me the error that it didn't recognize the network name.  At my wit's end...this printer is "out of support"...but must I really buy a new printer?

My next step is to find a physical cable.

 

Granted, my laptop is kinda old (It's a Dell Windows Vista..(need to get my new battery installed so I can update OS to Windows 10), but I don't get why this is happening. 

 

I also tried adding the printer from my Macbook Air, but since the printer is offline it's undiscoverable there too. 😕

 

I tried some of the answers here..restarting, redoing the wifi settings, etc...n  luck. Any advice?? 

 

Thanks!!

 

 

 

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