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‎05-14-2022 02:01 AM

HP Recommended
Product: HP Officejet Pro 8620 e-All-in-One Printer
Operating System: Microsoft Windows 11

Hi
I got a new Tesltra Smart Modem 3 & Booster yesterday.
I previously had it set up via USB, but now I want it to connect via WiFi so we can print to it from multiple devices.
I have downloaded the latest drivers from the HP 123 site & have installed it.
The Wireless Network Test Report shows under Diagnostic Results:
> Settings
- Printer Settings Consistent with Wireless Router Settings    PASS
- No Filtering                                                                                          FAIL
- Channel                                                                                                 Not Run
- Security                                                                                                 PASS

Under Current Configuration it shows:
- Network Name (SSID)                                                                       Telstra (then my network number)
- Hardware Address (MAC)                                                                  fc:3f:db:f2:4a:47
- IP Address                                                                                             Not Applicable
- Configuration Source                                                                         Not Applicable
- Communication Mode                                                                       Infrastructure
- Authentication Type                                                                           WPA-PSK
- Encryption                                                                                            Automatic (AES or TKIP)
- Internet                                                                                                 Not Applicable

I'd appreciate any help to resolve this issue.
Thanks

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