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‎05-16-2022 02:36 AM

HP Recommended
Product: envy 5540
Operating System: Microsoft Windows 11

hi

 

I have problem when trying to install the HP envy 5540 printer on windows 11

 

I use USB connection

 

I try the driver on the HP site but there is two case

 

The Envy can print but can t scan

or the envy 5540 can scan but is not detected as a printer

 

In the two case the installation programm is stuck  on the last part because of a browser imcompatibility on the register parts

 

Is this printer really compatible with Windows 11 ?

Is there a way to solve this problem ? My printer is only detected as a scanner for now . I am unable to print anything

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