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Is your HP DeskJet 3830 series scanner not working? Here is the solution Click here to view the instructions!
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
HP Recommended
HP OfficeJet Pro 9015 All-in-One Printer

I refuse to keep uninstalling and installing this freaking software.  I am able to print.  I installed HP App years ago. I am unable to scan. I keep getting driver check not completed.  Other than take a hammer to this machine and buy a printer from another company I don't know what else to do.  I've done everything suggested and can even print from the HP App commands - I just want to know how to fix the scan problem so I can scan documents to my computer.

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