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HP OfficeJet 5212 All-in-One Printer
Microsoft Windows 10 (64-bit)

HP has decided, against my knowledge, to DOWNGRADE my Officejet 5212 via background firmware "UPDATE". Previously I have been able to use non-HP inkjet cartridges (remanufactured) in this printer. In fact, I bought the printer knowing from other reports this was possible. Now, magically, I get the ERROR: "The indicated cartridges are blocked because they contain non-HP circuitry." So now what do I do with $100s worth of brand-new cartridges that HP has BRICKED?

 

Seriously, this is the stuff that class action lawsuits are made of. 

 

It is cheaper to by a NEW Canon or Brother printer than replace the two ink cartridges on the HP. I'm also mad because I own two HP laptops AND an HP Envy desktop. THIS IS NOT HOW TO TREAT YOUR CUSTOMERS HP.

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