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‎05-29-2022 10:10 AM

HP Recommended
Operating System: Microsoft Windows 11

ive restarted my modem, printer, phone and PC laptop. I reset the factory settings on the printer. I have 2.4 and 5 internet and I am actively trying to connect to 2.4 (they have different names) password is correct. The modem is 1 inch from the printer and internet is working well. It says cannot connect and to print test page. I do that and nothing prints out. 

I have not tried to uninstall and reinstall BC I'm worried I won't be able to reinstall in. 

Advice and assistance would be appreciated!

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