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Hi, 

I cannot get my HP deskjet 3630 to connect to Wi-Fi again after updating to a different network . 
I don’t have a pc…I’m using an updated iPad. Printer has always been on automatic updates, so I’m assuming that’s all good. 
I can’t find the cable (printer/router) …I don’t have the router, just a mesh box from my landlords. 
I have tried everything recommended via the HP print outs…everything I’ve read/seen on line.. 
I’ve tried setting up as my existing printer, starting from scratch and as a new printer…same results ‘trying to find a device’ keeps loading..it will not connect.

Ive tried to connect to the Wi-Fi direct, which is still there, but it says no connection.

I’ve set this up so many times before and it’s usually straight forward, but this time🤷🏼‍

 

my landlords had given me a mesh box and I went around all my devices and successfully managed to update everything.
The printer was last device and it seemed to connect. I got a print out paper after, so I assumed it was ok.

 A week later,  and I needed to print out… Nothing 😭

 

Im not mega techy… 😅

Thank you in advance …any help gratefully received. 

 

 

 

 

 

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