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‎06-16-2022 02:52 AM - last edited on ‎06-16-2022 05:52 AM by Retired

HP Recommended
Product: HP Officejet 250
Operating System: Other

Hi,

A couple days ago my printer stopped to send the scans via the email server. Says that the username or password is incorrect. After the login to the webservices and entering the credentials again and trying to save (and test) the system says the the credentials are incorrect. The email I have been using was a gmail one, I deleted and tried to set it up again, but the problem was still the credentials, tried with a yahoo email address and the result was the same.

It used to work perfect in the last 2 years and stopped currently, I work on a company computer where I can't install any softwares, so the printer have to send me the scans via email, I don't have any other option.

Thank you in advance for the help.

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