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HP Recommended
HP Spectre x360 Convertible Laptop PC 13-aw2000 (8UY96AV)
Microsoft Windows 10 (64-bit)

I have bought this laptop yesterday and all I can find in this laptop are issues... First its speakers are crackling and then i have just found out that its not going to sleep mode no matter if Power button is pressed or Lid is closed in both cases its not going to sleep mode.

My question is that should I get this replaced instead of getting repaired? Because I have just bought it yesterday

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