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Troubleshooting black screen issues on HP Notebooks: Click here to view the instructions!

‎06-27-2022 03:41 PM

HP Recommended
Operating System: Microsoft Windows 11

My device is the HP Envy x360 Convertible Laptop. I'm not sure if there was an update but the background changed on its own so maybe there was. However, my issue is that my split screen doesn't work anymore. My screen used to be bright on both sides when I try to split it but now when I do, one side is bright but the other is dimmed and I can't see that side well. The dim side only turns bright when I click on it but then the other goes dark so it's hard to work while splitting the screen. Does anyone know how to fix this issue please let me know and thank you so much!

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