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‎07-10-2022 09:25 AM

HP Recommended
Product: HP LaserJet Pro MFP M28w Printer
Operating System: Microsoft Windows 11

Short summary of my problem and the solutions I have tried:

Printing always via USB, no WLAN.

- Sending a print order to the printern leads directly to the failure info" Printer can't print"

- Sending it when printer is disconnecged, the job is going into the orinter queue, directly fter connecting the printer to the computer, the failure info is popping up

- Check of system files with "SFC / Scannow" shows no problems

- Printer had been disconnected from 230V and connected

- Status of printer is always "ready to print"

- hp doctor does not recognize any failures

- it doesn't matter if I try to print from text program, mail program, or other programs

- printer cannot print testpage

 

What else can I do?

Thanks for your ideas!

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