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HP DeskJet 3755 All-in-One Printer
iOS

Hi All,

 

i have a Deskjet 3755. i have moved to a new place couple of days back. Because of the moving, the printer does not connect with the wifi. When i called customer care i came to know that my warranty ended in March, 2022 and that i have to pay for each technical support question. I was told that i have to pay $20 for a consultation on how to connect the printer to the new wifi. i find this outrageous and absolutely unacceptable to ask for money to answer such basic service.

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