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‎07-19-2022 12:14 PM

HP Recommended
Product: HP ENVY 4520 All-in-One Printer
Operating System: Microsoft Windows 11

I can no longer use the touchpad on the front of the printer - so cannot copy, cannot change the number of copies and cannot turn the printer off.

Is this repairable or is my printer dead?

I can print from my computer and I can scan since that those are both options on the Smart app but copy is not!

This has only started recently after I upgraded to Windows 11 - though it makes no sense to me that that would be the problem.

Linda

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