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HP Recommended
HP OfficeJet Pro 7740 Wide Format All-in-One Printer
Microsoft Windows 10 (64-bit)

changed my router Name and Password.  Tried to reset my HP 7740.  Wireless Setup greyed out.  Restore Setup greyed out.  I cannot get into the printer.  I read on other post where those customers were sent reset instructions specific to there computer.  Would you please send me reset instructions specific to my HP 7740.  This is a extremely flawed security system with no real support. How did the printer lock me out of the Network Settings is this just a flaw in the coding?   Also, will I need a reset for my HP Laser Jet Pro M15w to put it back on the network.  

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