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Is your HP DeskJet 3830 series scanner not working? Here is the solution Click here to view the instructions!
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
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‎07-23-2022 05:11 AM

HP Recommended
Product: HP OfficeJet Pro 6970 All-in-One Printer

Hello,

I'm using HP Smart SW on PC (Windows) to scan documents. There is one problem. Every so often, the app asks me to login to my HP account. Without logging to HP account, it is not possible to SCAN.

I own my device, I fully paid for it and I do not understand by what right HP requires me to login to its account in order to use the SCAN function to scan to my own computer?

I can print without logging to HP account, but scanning - NO. Why not?

I have three PCs on the home network and each requires me to re-login from time to time.

 

What is so special in the SCAN function that it is not possible to implement it without logging to HP account? Especially when scanning in the local  network?

 

Thanks

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