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Is your HP DeskJet 3830 series scanner not working? Here is the solution Click here to view the instructions!
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.

‎07-24-2022 04:37 PM

HP Recommended
Product: HP DeskJet 2742e All-in-One Printer
Operating System: Microsoft Windows 10 (64-bit)

At first I thought it was just a faulty cable (the one I had, was from two computers or more ago, and an HP F2210 All-In-One), but now I've got an HP 2742e that prints perfectly, but can't scan either using HP Smart or IrfanView (both are updated as far as I can find)
It would be strange to have the printer connected to the computer (HP Compaq 6000 Pro SFF) but also using WiFi to communicate with it, would it not?
Still, in Smart it says the printer is ready, but in Scan it says Couldn't connect...
Help, please.

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