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×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center.
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07-28-2022
01:35 PM
- last edited on
10-25-2022
04:31 PM
by
RodrigoB
Product: HP OfficeJet Pro 6978 All-in-One Printer
Operating System: macOS 11.0 Big Sur
Lost the ability to scan documents to email. The Update Apps function on my HP OfficeJet Pro 6978 gets the following the error message "The list of print apps on this printer could not be updated. Try again later" for the last several days.
I have installed HP Smart and HP Easy Scan with no success for fixing the problem.
Suggestions??
Who Me Too'd this topic
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† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.