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Microsoft Windows 10 (64-bit)

Color LaserJet Pro MFP M281fdwscanner has lost connectivity to my computer.  However, I can still print.  when I use the HP scan doctor, it tells me it can't find my computer via wireless network, but it obviously can as is connected because I can print to it.   Won't let me download drivers.  I've done everything but uninstall and reinstall.  any suggestions? 

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