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HP Color LaserJet Pro MFP M277dw

Hi!  Last April, I bought new printer cartridges, Yellow, Cyan, Magenta & Black. All Genuine new HP supplies. My printer (LaserJet Pro MFC M277dw), gave me the low toner notifications, but didn’t run out until very recently. I decided to finally switch them out, and upon completion, the 3 color cartridges are being rejected as incompatible. Black seems fine. They are all 201X cartridges. Does anyone know how to get past this error code?  Thank you in advance!

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